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Privacy policy

Oura Scents is established in Toronto, Canada. Your privacy and data protection is important to us. If you have any concerns, comments or suggestions, feel free to contact us at info@ourascents.com

Our privacy policy describes the ways in which we collect, store, use and protect your personal information and it is important for you to review this privacy policy. By “personal information”, we mean information that can be associated with a specific person and can be used to identify that person.We collect personal information from you when you use www.ourascents.com or its related websites and services (“Site”) (including, without limitation, when you buy and sell items or when you telephone or email our customer support team). By providing us with your personal information, you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.

Our privacy policy covers the following topics:
Collection of your personal information
Use of your personal information
Use of your and other users’ personal information
Accessing and reviewing your personal information
Third party website links
Cookies

As part of your registration on or use of this website, you will be asked to provide us with certain personal information, such as your name, shipping address, email address and/or telephone number and other similar information as well as some additional information about you, such as your date of birth or other identifying information.

Additionally, in order for us to verify your identity when making a delivery, we may need to request valid proof of identification (e.g. in the form of a copy of your passport, resident’s visa or permit, national ID card and/or driver’s license).

We will also need to collect selected financial information from you, such as your credit card and/or bank account details.

Note: The card details will NOT be stored, sold, shared, rented or leased to any third parties.

You will need to input this financial information when checking out on our website. We use this financial information for billing purposes and for the fulfillment of your orders. Following your registration on the website, you should not post any personal information (including any financial information) anywhere on the site other than when checking out.
We will collect transactional information and purchase history based on your activities using the website (such as buying and selling items).

Please note that we may use your Internet protocol (or IP) address (which is a unique number assigned to your computer server or your Internet service provider (or ISP)) to analyse user trends and improve the administration of our website.
We may also collect information about your computer (for example, browser type) and navigation information (for example, the pages you visit on the website) along with the times that you access the Site.

Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey. We may also collect feedback ratings and other comments relating to your use of the website. Whenever we may aggregate personal information for statistical purposes, that information shall be anonymized.

As a condition of your use of this website, you warrant that you are at least 18 years of age. We would encourage you to check the website regularly for the announcement of any amendments to our privacy policy.Enjoy shopping!