Shipping policy

OUR PRODUCTS ARE DELIVERED ACROSS CANADA AND NORTH AMERICA.

• For orders above CAD99, delivery is free.
• Shipping charges will apply automatically upon checkout.
  

General shipping information

• Our general response time is within 24 hours.
• Deliveries will take an average of 3 to 5 business days unless processing times are delayed due to any unforeseen reasons.
  
• To track your order, you can drop us an email at info@ourascents.com.
• If you received your order and it has been damaged during transit, please contact us immediately at info@ourascents.com so we can resolve the issue.