Yes, we deliver anywhere in Canada. Shipping charges are calculated at checkout based on your address.

Yes, we currently ship to the United States. Shipping charges will apply and are shown at checkout.

Most orders arrive within 3–5 business days. Occasionally, delays may occur due to unforeseen circumstances.

We do not offer refunds or exchanges unless the item is damaged during transit.

Yes, we offer a range of alcohol-free perfumes, roll-ons, and oils. Browse our Hamidi collection for options. Click here to shop.

We are an online store. You can also find our products at select retail partners. Click here to know more.

Follow us on Instagram or Facebook @ourascents, or sign up for our newsletter to stay updated on exclusive deals.

Absolutely! We'd love to help. Please email us at info@ourascents.com for custom packages and pricing.

Yes! Our perfumes make perfect gifts for birthdays, anniversaries, weddings, and more. Click here to shop.

We accept major credit cards, debit cards, and PayPal for secure checkout.

Is my payment information secure?
Yes, all payments are processed through secure, encrypted gateways.

At the moment, we are not offering sample-sized products, but we hope to introduce this feature soon.

Yes, you’ll receive a tracking link via email once your order ships.

If you purchased our product through a retail partner, please contact them directly for any returns or concerns. We’re unable to process returns for items not bought through our website.